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FAQs

Product information

What's the dimension of the oven?

  • Oven Dimensions: 13 x 13 x 7 inches 
  • Accessories Dimensions: 13 x 12 inches 

Where is it made?

Val Cucine products are designed in Italy and Made in China.

What type of coating is the interior wall? What about the racks and baskets?

  • Exterior Material: Stainless steel 
  • Baking Pan Material: Enamel coating 
  • Wire Rack Material: Electroplated steel wire 
  • Air Fryer Basket Material: Electroplated steel wire 
  • Crumb Tray Material: Galvanized steel 
  • Top Heating: 4 elements (2 infrared ceramic with coils, 2 regular) 
  • Bottom Heating: 2 regular elements Interior 

Does this unit come with a recipe booklet?

Yes, this unit comes with a recipe booklet.

What's the timer and temperature selection?

Bake and broil from 150F to 360F
Roast 150F to 450F
Dehydrate 100 to 200F
Air Fry 200F to 400F

Temperature increments?

every 5F.

What's the material of the oven?

Exterior is stainless steel.
Interior and crumb tray are made of galvanized steel.
Wire Rack and Aire Fryer Basket are chrome-coated steel.
Baking/drip pan is aluminum coated steel.
FAQs

Operating Instructions

What is the purpose of the removable flat basket?

The flat basket design optimizes cooking space in the unit.

How much space should the toaster oven have around it?

The top, back and sides are better to have 6-inch clearance.

What is the highest temperature of the Val Cucine air fryer?

The adjustable temperature for the Val Cucine reaches 450°F.

What is the lowest temperature setting?

100F in dehydration mode, or 150F in others.

Can I adjust the timer and temperature after I’ve selected a preset function?

Yes, you can adjust time and temperature by turning SELECT knob to adjust to desired time/temperature.

Can I adjust time and/or temperature during cooking?

Yes, press TIME/TEMPERATURE once or twice, and rotate SELECT to change time or temperature.

Does it automatically shut off when I open door during operation? Or I have to push STOP button? Or until timer has run out?

No, you have to press STOP to shut off. Any display will stop and return to 00:00 if not in use for 5 min.

As soon as I plug it in, it starts running. How can I stop it? It does not stop when I press STOP. Is it defective?

No. It will show 00:00 after 5 min and black screen shortly if no use. Any display will by replaced with 00:00. After 5 min then go blak either upon finish cooking or not in use.

How many pieces of toast can be cooked at one time?

6, or more if slices are small, the area is 72 Sq Inches.

Do you use oil for this unit?

Refer to the user guide for more information regarding oil.

Do I need to flip the food items for even cooking or roast?

No.

Do the cord and plug get overheated when the oven is on for a long period of time?

It gets warm which is normal.

Does it require preheating? If so, does it take long?

No. Preheating is performed only when making pizza. When "complete" pre-heating, press "START" again to starting cooking.

Does it work good for baking bread, cookies, pies, muffins, cakes, etc?

Yes.

How do you avoid burning the bottom of baked goods?

Select the proper cooking mode and use the correct rack position.

Some baked prodcts require 400F, but Bake setting will only go to 360F. Any way to change that?

Highest temperature for Bake is 360F. Switch to Roast function for higher temperature and it can go as high as 450F.

Can I use it to make popcorn?

Good question! Popcorn is on testing stage, we will update website information once it is done.

Can the display work as a clock and/or timer?

No.

Can it also be used as a microwave?

No, it works differently than a microwave.

Do you think I can drill an access port on the side and use it as a test chamber for electronics?

No.

Does it require preheating? If so, does it take long?

Preheating is performed when making pizza. Air Fryer mode A2—A6 has pre-set pre-heating too. When "complete" pre-heating, put food in and press "START" again to starting cooking.

How do you avoid burning the bottom of baked goods?

Select the proper cooking mode and use the correct rack position. Recommend use parchment paper underneath baked food. SUS 321 is a higher level grade of stainless steel material compare to SUS 304, especially regards to carbide precipitation in the heat-affected zone is discussed or fatigue strength and temperature are considered. SUS 321 is more stronger than SUS 304 for fatigue or endurance limits (strength in bending) and temperature endurance. Val Cucine choose the best quality material.
FAQs

Maintenance

How to purchase extra racks? Oven rack, Airfryer Basket and Baking tray as one set or buy separately?

Please reach out customer service at service@valcucineusa.com to purchase extray accessories, or you can purchase from our website direclty.

What is the warranty on the toast oven?

When you purchase the machine it comes with 1 year warranty automatically , your warranty will be extended to 2 years after you register online within 14 days from your purchase date.

Why SUS 321 drops power less than SUS 304? What does it mean?

SUS 321 is a higher level grade of stainless steel material compare to SUS 304, especially regards to carbide precipitation in the heat-affected zone is discussed or fatigue strength and temperature are considered. SUS 321 is more stronger than SUS 321 for fatigue or endurance limits (strength in bending) and temperature endurance. Val Cucine choose the best quality material.

Do you have California Proposition 65 warning posted?

Acrylamide is generated when cooking certain food but it does not generate more than any other conventional way of cooking. For more information about Proposition 65, visit: www.oehha.ca.gov/prop65

What does the Prop 65 warning I found on Val Cucine product mean?

You may have seen the below warning associated with our products, as well as on products purchased from other manufacturers. In fact, if you live in the state of California, you may find this warning on many items in your home, office and even in restaurants:



This warning is the result of a law passed in California in 1986, generally referred to as Proposition 65. It’s a California-only ‘right-to-know law’ rather than a ‘safety law;’ it requires products sold in California to include warning notices about potential exposures to any of the 850+ chemicals or elements identified as causing cancer, birth defects, or other reproductive harm. Any company with products that contain one or more of the listed chemicals must provide a notice to California consumers unless the company can prove that exposure levels are 1000 times less than a scientifically-established safe level.

Does this mean that Val Cucine product is not safe to use?

This warning doesn’t mean that a product will cause cancer or reproductive harm, nor does it mean that a product is in violation of any safety standards or requirements. In fact, California has acknowledged that “[t]he fact that a product bears a Proposition 65 warning does not by itself mean that the product is unsafe.” The current Proposition 65 list includes over 850 chemicals, including chemicals used in many foods, dyes, and household items, and the notice requirements can apply even if a product uses very small quantities of a listed chemical. (Click here to read about Proposition 65 in plain language).

Why do you include this Prop 65 warning?

Proposition 65 requires companies to provide a notice for exposures to listed chemicals unless the company can prove that exposure levels are 1000 times less than a scientifically-established safe level. While the exposure level of Prop 65-listed chemicals from the use of Val Cucine products may be well below the safe level, proving that exposure is 1000 times less than this threshold can be difficult and costly on a per product basis. Consequently, Val Cucine has, out of an abundance of caution, opted to provide the Proposition 65 consumer notice. At Val Cucine, we monitor and test our products to ensure customer safety and satisfaction, and our commitment is to continuously strive to improve our products in all aspects.

I’m not a California resident. Why am I seeing the Prop 65 warning?

Our products are sold worldwide. It would be extremely difficult and costly to control which products will ultimately be sold or bought in California. Therefore, to ensure compliance with Proposition 65 requirements, we have decided to include these warnings on all our products, regardless of destination.

For more information about Proposition 65, visit: www.oehha.ca.gov/prop65